Privacy Policy

Last Updated: October 7, 2026

Introduction

This Privacy Policy explains how dune-flow.com collects, uses, stores, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

Information You Provide

• Name and contact details when you enroll in courses
• Email address for communication purposes
• Course preferences and selections
• Any information you provide when contacting us

Information Collected Automatically

• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referral source
• IP address (anonymized)

How We Use Your Information

We use your personal information for the following purposes:

• Processing course enrollments and managing your participation
• Communicating with you about courses, schedules, and updates
• Responding to your inquiries and providing customer support
• Improving our website and services
• Sending educational content and course information you've requested
• Complying with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit forms or contact us
• Contract performance when delivering courses you've enrolled in
• Legitimate interests in operating and improving our services
• Legal obligations we must fulfill

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in these circumstances:

• With service providers who assist in operating our website and delivering services
• When required by law or to protect our legal rights
• With your explicit consent

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Course enrollment data: for the duration of your participation plus 2 years for records
• Communication records: 3 years
• Website analytics: 12 months

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For detailed information, see our Cookies Policy.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children's Privacy

While we offer courses for children, we do not knowingly collect personal information from children under 13 without parental consent. Parents or guardians must complete enrollment forms on behalf of minors.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Email: [email protected]
Address: 52 Colmore Row, Birmingham B3 2BS, United Kingdom